Using Credit Cards on Writers-Editors.com
If you receive spam e-mail from writers-editors.com
writers-editors.com is the Web site of CNW Publishing, Editing & Promotion Inc. You can reach us at firstname.lastname@example.org or by postal mail at PO Box A, North Stratford NH 03590.
Our Web server does not automatically recognize or log information regarding visitors' domain or e-mail addresses.
We may retain the e-mail addresses of those who communicate with us in order that we may send any requested information, notify members and interested visitors about changes to our Web site, or to contact members for Network news and information.
If you do not wish to receive e-mail from us in the future for any reason, please let us know at email@example.com with your e-mail address (so we can delete it if we do have it).
We do not make our visitor or member or customer e-mail lists available to any other companies or affiliates. Period.
Credit Cards and Writers-Editors.com
When you order a book, report, or membership through our secure shopping area, I receive an e-mail notifying me that your order is on the secure server. No credit card information comes to me via e-mail. I must go through two separate secure areas, with different log-in/passwords for each, in order to retrieve your credit card number and expiration date from the secure server. I then delete that information immediately; once deleted, it cannot be retrieved. (Should I forget to delete it, the company owning the server automatically deletes it after a few weeks.) I then obtain authorization for your purchase over my telephone line -- same as store-front merchants do, except that I use the phone keypad instead of swiping your card through a machine. Your purchase should show up on your credit card statement as "Cassell Comm/CNW Publish" -- Why? Because that is how our merchant account was set up more than 25 years ago. If we are sending you something via the US Postal Service, I will enclose a receipt. If you are ordering a digital or online-only product, I will notify you by e-mail about the credit card charge details (but no full card number).
If you choose to pay through PayPal (using your PayPal account or credit card), we do not receive your credit card information -- only an e-mail from PayPal saying the charge has been approved, and then PayPal transfers the money (minus their percentage) directly into our bank account.
Unfortunately, spam bots periodically pick on our domain to send out oodles of spam messages. They usually say they are from some weird address, such as xpdf@writers.... Those spam messages DO NOT come from us. So far, we have done no e-mail marketing at all. Should you receive these e-mails, simply delete them. Do not reply to them; best, don't even open them. The company that hosts our Web sites only recently has installed the very latest preventive measures to try to cut down on this happening. As you have probably read, the latest safeguards last only long enough for the spammers to figure out how to work around them -- literally a matter of hours or days. We will continue to fight the good spam battle, but it appears to be a fact of Internet life.